1. Acceptance of Terms
By accessing or using Based Users ("we," "us," or "our") platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Service
Based Users operates a platform that connects AI companies seeking user research with qualified research participants. Our services include:
- Matching research clients with appropriate user participants
- Facilitating research studies and data collection
- Processing payments to research participants
- Providing research insights and reports to clients
3. User Accounts and Registration
Account Creation
To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.
Eligibility
You must be at least 18 years old and legally able to enter into contracts to use our services.
Account Responsibility
You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use.
4. User Obligations and Conduct
For Research Participants
- Provide honest and accurate responses during research studies
- Complete assigned research tasks in good faith
- Maintain confidentiality of research materials and client information
- Not share research opportunities with others unless explicitly permitted
For Research Clients
- Provide clear and accurate research requirements
- Respect participant privacy and data protection rights
- Pay agreed fees promptly according to payment terms
- Use research data only for stated business purposes
Prohibited Activities
You may not:
- Use the platform for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the platform's operation
- Misrepresent your identity or qualifications
- Share account access with others
- Engage in fraudulent activities or payment disputes
5. Payment Terms
Research Participant Payments
- Payments are processed within 48-72 hours of completed research
- Payment amounts are clearly stated before research participation
- Participants must provide valid PayPal information for payments
- We reserve the right to withhold payment for incomplete or fraudulent participation
Client Fees
- Research fees are due upon project completion unless otherwise agreed
- Payment processing fees may apply depending on payment method
- Refunds are provided according to our satisfaction guarantee policy
6. Intellectual Property
Platform Content
All content, features, and functionality of our platform are owned by Based Users and protected by copyright, trademark, and other intellectual property laws.
Research Data
Research clients retain ownership of their research data and insights. Participants grant us the right to use anonymized data for platform improvement and aggregate analysis.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms.
8. Service Availability and Modifications
We strive to maintain platform availability but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue services with reasonable notice.
9. Disclaimers and Limitation of Liability
Service Disclaimer
Our platform is provided "as is" without warranties of any kind. We do not guarantee specific research outcomes or participant responses.
Limitation of Liability
To the maximum extent permitted by law, Based Users shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
10. Indemnification
You agree to indemnify and hold harmless Based Users from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
11. Termination
By You
You may terminate your account at any time by contacting us or using account deletion features.
By Us
We may suspend or terminate your account for violations of these Terms, fraudulent activity, or other reasons with appropriate notice.
12. Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
14. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes and obtain consent where required by law.
15. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@basedusers.com
- Address: Based Users, 123 Research Ave, San Francisco, CA 94105
By using Based Users, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.