1. Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in research studies, or contact us for support.
Personal Information
- Name and contact information (email address, phone number)
- Professional information (LinkedIn profile, industry, job title)
- Demographic information (age range, location, technical background)
- Payment information (PayPal email for researcher payments)
- Research participation data and feedback
Automatically Collected Information
- Device and browser information
- IP address and location data
- Usage patterns and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our research platform services
- Match researchers with appropriate research opportunities
- Process payments to research participants
- Communicate with you about research opportunities and account updates
- Ensure platform security and prevent fraud
- Comply with legal obligations and resolve disputes
- Analyze usage patterns to improve our services
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Research Clients
We share anonymized research data and insights with clients. Personal identifying information is only shared with explicit consent for specific research projects.
Service Providers
We work with third-party service providers who help us operate our platform, including:
- Payment processors (PayPal, Stripe)
- Data storage and hosting services
- Email communication services
- Analytics and performance monitoring tools
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Based Users, our users, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and infrastructure
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Receive your personal information in a portable format
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@basedusers.com
- Address: Based Users, 123 Research Ave, San Francisco, CA 94105
For data protection inquiries in the EU, you may also contact our Data Protection Officer at dpo@basedusers.com.